![The Art of Direct and Kind Leadership Communication: Enhancing Feedback Impact](https://97n767.p3cdn1.secureserver.net/wp-content/uploads/2024/02/Kindness-Pass-it-on-300x200.jpg)
The Art of Direct and Kind Leadership Communication
I was conducting a communication workshop with a long-term client last week. One of the participants admitted that “feedback” is a trigger word for them. Even hearing the word feedback created a trigger response to defend, deny or even just tune it out.