From the book, The Humanized Leader: What’s the difference between criticism and feedback? Criticism attacks. What’s more, it attacks the person. It is sneaky as it disguises itself as trying to keep the other person safe – think of critical parents. It is more about controlling the other person so that the criticizer can stay in their own…
Communication is rich and effective when people are assured you have their best interests at heart. “People don’t care how much you know until they know how much you care.” – Theodore Roosevelt, 26th President of The United States Communication that is wrapped up in the qualities of caring and curiosity is the best kind of…
Recently, a few clients shared their “difficulties” about offering feedback. They expressed a combination of reluctance, unwillingness, inability and frustration. “What do I say?” “How do I say it?” Some were coming across way too strong and others very weak. The results? People did not know where they stood, and some had no idea that…
It’s that time of year again – goal setting, promises to self, resolutions, dreams and wishes. I’m not knocking the process. Done well, one can create a solid path forward with accountability and celebration. If we are to be serious with ourselves, it can sometimes be an exercise in futility. The well quoted statistic tells…
A friend approaches you with an issue. What do you do? Our first impulse is usually to offer advice – human beings are natural problem solvers. Remember the last time someone gave you advice or tried to solve your problem? Did you like it or did you resent it? Did you want advice or did…
“This is eating me alive. I have to fire one-third of my staff. I love them.They are all amazing. How can I possibly choose?” This recent conversation was real and raw and likely what many of us are facing right now. The choices feel impossible. The team is solid and high performing. There is no…
What baggage are you carrying forward from the beginning of the year that was left unaddressed during the year? It’s a hard question to ponder and to face, yet crucial if you are to enter a new decade with a clear plan for completion. There is nothing more draining to a business than a nagging…
All leaders need a combination of feedback and information. If you are in the rare position of regularly receiving open and honest feedback and complete information, celebrate and pass this article by. As a manager, you are generally only getting partial information, and rare personal feedback. That creates a problem for planning, decision making, relationships…
“This whole thing could take the entire company down.” My more-than-frustrated colleague was concerned about the distraction from one of his business teams – and understandably so. A stand-off between two managers, based on their individual perceptions who and what was right or wrong – had elevated to theater. More pointedly, it was theater of…
Leaders Inspired is in the business of supporting leadership transformation for individuals and their teams. Transformation is a big concept. The dictionary defines it as a thorough or dramatic change in form or appearance. Someone who aspires to be a leader who inspires others, will go through many transformations. As a mindset shifts, as a…