Until very recently, the business world has considered emotion to be something to be left outside of work. Unless you were trying to pluck someone’s heartstrings to accomplish a business goal (think

The greatest gift you can give. The greatest gift we can give to those we lead – ESPECIALLY right now – is to listen to them.  When we listen,  we create connection

I liked Who Wants to Be a Millionaire. It was exciting, surprising and nerve-wracking to witness who would roll the dice, what they knew and when they needed help. One of my favorite concepts

While moving into a new office recently, I stumbled upon four boxes of unused staples that were more than 30 years old.  Flash back to my first business.  I certainly knew my craft,

You are a bridge.  As an emotionally intelligent leader, able to navigate emotions and needs, you provide a bridge to those who have diverse styles of communicating. You know how to meet people where

I’ve long been a fan of alliteration, and often think about leadership and Emotional Intelligence (otherwise known as emotional quotient or EQ) in terms of the alphabet.  When I contemplate leadership, many “C”

Special Note to Readers of this Post: This was originally published in 2017, as an excerpt from the anthology, Humans At Work.  So much is different right now and the kinds of conversations

“Bad leaders care about who is right. Good leaders care about what is right.”– Simon Sinek Per the Gallup Organization, 75% of workers who leave jobs do so because of poor relationships