by Mary Pat Knight | May 23, 2018 | Business Transformation, Personal Accountability, Uncategorized
Until very recently, the business world has considered emotion to be something to be left outside of work. Unless you were trying to pluck someone’s heartstrings to accomplish a business goal (think marketers and sales professionals trying to hit a pain point or... by Mary Pat Knight | Mar 8, 2018 | Business Transformation, Emotional Intelligence in Business, Ezine, Leadership Communication
While guesting with the fabulous Frankie Picasso on her Mission Unstoppable Podcast recently, we got to talking about what kind of behavior impacts engagement. She reminded me of the Platinum Rule. Now, you might be thinking…I know about the Golden Rule (Do unto... by Mary Pat Knight | Dec 19, 2017 | Business Transformation, Emotional Intelligence in Business, Ezine, Leaders Inspired, Personal Accountability
I liked Who Wants to Be a Millionaire. It was exciting, surprising and nerve-wracking to witness who would roll the dice, what they knew and when they needed help. One of my favorite concepts was the “lifeline”. When stuck, the player could cast a lifeline... by Mary Pat Knight | Jul 25, 2017 | Business Transformation, Emotional Intelligence in Business, Leaders Inspired, Personal Accountability
Special Note to Readers of this Post: This was originally published in 2017, as an excerpt from the anthology, Humans At Work. So much is different right now and the kinds of conversations we must have with our teams are heart-breaking. This was written for... by Mary Pat Knight | Apr 23, 2017 | Business Transformation, Emotional Intelligence in Business
Emotional Intelligence – The Soft Skills? I chuckle whenever I hear Emotional Intelligence referred to as “Soft Skills”. There is nothing soft about it. To acquire high level leadership skills, to master emotions, to develop relationships, to deal with humanity –...
