by Mary Pat Knight | Dec 10, 2019 | Emotional Intelligence in Business, Employee Development, Leadership Communication
What baggage are you carrying forward from the beginning of the year that was left unaddressed during the year? It’s a hard question to ponder and to face, yet crucial if you are to enter a new decade with a clear plan for completion. There is nothing more... by Mary Pat Knight | Feb 16, 2019 | Emotional Intelligence in Business, Leadership Communication, Personal Accountability, Uncategorized
What you tolerate, you permit. What you judge, gets repeated. Humans tend to show up in extremes – either you are turning a blind eye, or you are super critical to the nth degree. With this in mind, you are constantly in a ping pong game of permitting things that... by Mary Pat Knight | Jan 17, 2019 | Business Transformation, Emotional Intelligence in Business, Leadership Communication, Personal Accountability, Uncategorized
Is there anything you need to clear up with anyone in your business or life? Let’s do it. Clearing up with another person is about owning your side of the street for whatever drama or story you have been carrying around for however long that has been. It’s about... by Mary Pat Knight | May 23, 2018 | Business Transformation, Personal Accountability, Uncategorized
Until very recently, the business world has considered emotion to be something to be left outside of work. Unless you were trying to pluck someone’s heartstrings to accomplish a business goal (think marketers and sales professionals trying to hit a pain point or... by Mary Pat Knight | Mar 8, 2018 | Business Transformation, Emotional Intelligence in Business, Ezine, Leadership Communication
While guesting with the fabulous Frankie Picasso on her Mission Unstoppable Podcast recently, we got to talking about what kind of behavior impacts engagement. She reminded me of the Platinum Rule. Now, you might be thinking…I know about the Golden Rule (Do unto...