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Make Emotional Intelligence Work For You

Make Emotional Intelligence Work For You

by Mary Pat Knight | Jan 14, 2021 | Business Transformation, Emotional Intelligence in Business, Leaders Inspired

Has Emotional Intelligence become a buzzword that has lost its meaning? Could it be time to slow down and actually define and understand what we mean by such a vital skillset? Mastering emotional intelligence requires the same level of diligence as mastering any...
Three Secrets to Bust Through Your Comfort Zone and Lead

Three Secrets to Bust Through Your Comfort Zone and Lead

by Mary Pat Knight | Jan 13, 2021 | Business Transformation, Comfort Zone, Emotional Intelligence in Business, Leaders Inspired

A key leadership job is to take intelligent risks while assessing where limiting beliefs, old habits, and overused behaviors have you stuck. That place described above is your comfort zone. It’s where you go to feel safe and in the know. Here’s the conundrum –...
Are You Criticizing or Improving?

Are You Criticizing or Improving?

by Mary Pat Knight | Jan 10, 2021 | Emotional Intelligence in Business, Leaders Inspired, Leadership Communication

  From the book, The Humanized Leader: What’s the difference between criticism and feedback? Criticism attacks. What’s more, it attacks the person. It is sneaky as it disguises itself as trying to keep the other person safe – think of critical parents. It is more...
Show Them You Care:  Listen with Curiosity

Show Them You Care: Listen with Curiosity

by Mary Pat Knight | Jan 10, 2021 | communication, Emotional Intelligence in Business, Leaders Inspired, Leadership Communication

  Communication is rich and effective when people are assured you have their best interests at heart.   “People don’t care how much you know until they know how much you care.”  -Theodore Roosevelt, 26th President of The United States  Communication that is...
Be Human with your Feedback

Be Human with your Feedback

by Mary Pat Knight | Jan 6, 2021 | Emotional Intelligence in Business, Leadership Communication

It’s that time of year again – goal setting, promises to self, resolutions, dreams and wishes. I’m not knocking the process. Done well, one can create a solid path forward with accountability and celebration. If we are to be serious with ourselves, it can sometimes be...
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