by Mary Pat Knight | Sep 19, 2017 | Business Transformation, Emotional Intelligence in Business, Ezine, get clients, Leaders Inspired, Leadership Communication, Monthly Ezine, Strategic Planning, Uncategorized
You are a bridge. As an emotionally intelligent leader, able to navigate emotions and needs, you provide a bridge to those who have diverse styles of communicating. You know how to meet people where they are. You are at one end of the bridge and at the other end of... by Mary Pat Knight | Aug 15, 2017 | Business Transformation, Emotional Intelligence in Business, get clients, Leadership Communication, Personal Accountability, Uncategorized
I’ve long been a fan of alliteration. I’m also crazy curious about numbers – I knew from an early age exactly how old I would be when the world hit the new millennium. I’ll make up rhymes and conjure philosophies with all A words or Z words. With that in mind, I often... by Mary Pat Knight | Jul 11, 2017 | Business Transformation, Employee Development, Ezine, grow business, Leaders Inspired, Leadership Communication, Monthly Ezine, Personal Accountability
“Bad leaders care about who is right. Good leaders care about what is right.”- Simon Sinek Per the Gallup Organization, 75% of workers who leave jobs do so because of poor relationships with their boss (aka – manager). Assumption. Everyone reading this is... by Mary Pat Knight | Apr 6, 2016 | Business Transformation, Emotional Intelligence in Business, Leadership Communication
“There is more hunger for love and appreciation in this world than for bread.” – Mother Teresa Appreciation is the bread of life. It’s the sustenance that creates growth, humanity, connection and joy. Appreciation creates emotional safety... by Mary Pat Knight | Mar 3, 2015 | Business Transformation, Emotional Intelligence in Business, Employee Development, get clients, grow business, Leaders Inspired, Leadership Communication, Personal Accountability
Here’s a good one from the client question vault: How do you react to an individual who won’t accept or receive your feedback? There is nothing more frustrating than a person who greets your well-intended feedback with defensiveness, rebuff or denial. True feedback,... by Mary Pat Knight | Nov 18, 2014 | Business Transformation, Emotional Intelligence in Business, Leadership Communication
When the best salesperson on the team begins to self-destruct because she can’t seem to corral her passions and emotions, it is up to you to create a way to let the steam out of the kettle. Some of your highest producing salespeople can be a handful when it comes to...
