Be The Bridge of Communication

You are a bridge.  As an emotionally intelligent leader, able to navigate emotions and needs, you provide a bridge to those who have diverse styles of communicating. You know how to meet people where they are. You are at one end of the bridge and at the other end of...

7 Tips To Be Feedback-Ready With Defensive People

Here’s a good one from the client question vault: How do you react to an individual who won’t accept or receive your feedback? There is nothing more frustrating than a person who greets your well-intended feedback with defensiveness, rebuff or denial. True feedback,...