“It’s the little moments that trigger some of our most outsized and unproductive responses.”                                – Marshall Goldsmith, Triggers: Creating Behavior That Lasts  Even on my best days, I have to stand guard...
Has Emotional Intelligence become a buzzword that has lost its meaning? Could it be time to slow down and actually define and understand what we mean by such a vital skillset? Mastering emotional intelligence requires the same level of diligence as mastering any...
A key leadership job is to take intelligent risks while assessing where limiting beliefs, old habits, and overused behaviors have you stuck. That place described above is your comfort zone. It’s where you go to feel safe and in the know. Here’s the conundrum –...
From the book, The Humanized Leader: What’s the difference between criticism and feedback? Criticism attacks. What’s more, it attacks the person. It is sneaky as it disguises itself as trying to keep the other person safe – think of critical parents. It is more...
Communication is rich and effective when people are assured you have their best interests at heart.  “People don’t care how much you know until they know how much you care.” -Theodore Roosevelt, 26th President of The United States Communication that is...
“This is eating me alive. I have to fire one-third of my staff. I love them. They are all amazing. How can I possibly choose?” This recent conversation was real and raw and likely what many of us are facing right now. The choices...
