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5 Steps to Coach a Friend and Keep the Friendship

A friend approaches you with an issue. What do you do?   Our first impulse is usually to offer advice – human beings are natural problem solvers. Remember the last time someone gave you advice or tried to solve your problem? Did you like it or did you resent it? Did...

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Commitment is a Verb

"Unless commitment is made, there are only promises and hopes... but no plans."  -- Peter Drucker A commitment is the fire that sits in the center of accountability. How many times have you made an agreement with yourself – to lose weight?  To get the work project...

The Gift of Appreciation

"There is more hunger for love and appreciation in this world than for bread."  - Mother Teresa Appreciation is the bread of life.  It's the sustenance that creates growth, humanity, connection and joy.  Appreciation creates emotional safety and connection.  It is the...

7 Tips To Be Feedback-Ready With Defensive People

Here’s a good one from the client question vault: How do you react to an individual who won’t accept or receive your feedback? There is nothing more frustrating than a person who greets your well-intended feedback with defensiveness, rebuff or denial. True feedback,...

Leaders are Promise Keepers

Leaders make promises.  The great leaders do what it takes to keep those promises. This is never truer than when making promises to yourself. This is the time of year for “resolutions”, a word that seems stern and righteous.  Resolution sounds like something outside...

Emotional Safety For Your High Performing Sales Team

When the best salesperson on the team begins to self-destruct because she can’t seem to corral her passions and emotions, it is up to you to create a way to let the steam out of the kettle. Some of your highest producing salespeople can be a handful when it comes to...

Who is Your Nathan?

During the SWOT of a recent strategic planning session with a client, the leader posed a weakness to the group. “I don’t want to be surrounded by ‘yes’ men, anymore”. He wanted people who would participate with him, tell him the truth and challenge his ideas from time...

The Hopeful Leader

For more than 150 years, Gay Head Light has stood high atop the cliffs of Martha’s Vineyard, its guiding light sweeping out to sea. Battered by storms, almost hidden by fog, threatened with erosion, the lighthouse is stalwart in its beacon of hope. Those lost in the...

The Spotlight Leader

You – yes, you!  You are a spotlight leader.  Each person in a position of influence and authority finds themselves in the spotlight.  People are overt or covert in their observations but, rest assured, they are looking at you. So, what’s your job?  Keep the spotlight...

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