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Shhhhh! Listen.
We have stopped listening. It’s apparent everywhere you turn. The media screams, the White House screams, the streets scream, and – in your face all the time – social media screams. The greatest gift given to another is to listen. You create connection and meaning....
Practice the Platinum Rule
While guesting with the fabulous Frankie Picasso on her Mission Unstoppable Podcast recently, we got to talking about what kind of behavior impacts engagement. She reminded me of the Platinum Rule. Now, you might be thinking…I know about the Golden Rule (Do unto...
Who is Your Leadership Lifeline
I liked Who Wants to Be a Millionaire. It was exciting, surprising and nerve-wracking to witness who would roll the dice, what they knew and when they needed help. One of my favorite concepts was the "lifeline". When stuck, the player could cast a lifeline to someone...
What Does Success Look Like?
While moving into a new office recently, I stumbled upon four boxes of unused staples that were more than 30 years old. Flash back to my first business. I certainly knew my craft, but I hardly knew how to manage a business, yet alone how to manage a team. The...
Be The Bridge of Communication
You are a bridge. As an emotionally intelligent leader, able to navigate emotions and needs, you provide a bridge to those who have diverse styles of communicating. You know how to meet people where they are. You are at one end of the bridge and at the other end of...
The Three C’s – A Leadership Secret Weapon
I’ve long been a fan of alliteration. I’m also crazy curious about numbers – I knew from an early age exactly how old I would be when the world hit the new millennium. I’ll make up rhymes and conjure philosophies with all A words or Z words. With that in mind, I often...
The Compassionate Termination
Special Note to Readers of this Post: This was originally published in 2017, as an excerpt from the anthology, Humans At Work. So much is different right now and the kinds of conversations we must have with our teams are heart-breaking. This was written for...
Leader or Manager?
"Bad leaders care about who is right. Good leaders care about what is right."- Simon Sinek Per the Gallup Organization, 75% of workers who leave jobs do so because of poor relationships with their boss (aka – manager). Assumption. Everyone reading this is a manager...
Emotional Intelligence – The Soft Skills?
Emotional Intelligence – The Soft Skills? I chuckle whenever I hear Emotional Intelligence referred to as “Soft Skills”. There is nothing soft about it. To acquire high level leadership skills, to master emotions, to develop relationships, to deal with humanity –...
Commitment is a Verb
"Unless commitment is made, there are only promises and hopes... but no plans." -- Peter Drucker A commitment is the fire that sits in the center of accountability. How many times have you made an agreement with yourself – to lose weight? To get the work project...