by Mary Pat Knight | Apr 23, 2017 | Business Transformation, Emotional Intelligence in Business
Emotional Intelligence – The Soft Skills? I chuckle whenever I hear Emotional Intelligence referred to as “Soft Skills”. There is nothing soft about it. To acquire high level leadership skills, to master emotions, to develop relationships, to deal with humanity –... by Mary Pat Knight | Apr 19, 2016 | Emotional Intelligence in Business, Leaders Inspired, Personal Accountability, Uncategorized
“Unless commitment is made, there are only promises and hopes… but no plans.” — Peter Drucker A commitment is the fire that sits in the center of accountability. How many times have you made an agreement with yourself – to lose weight?  To get... by Mary Pat Knight | Apr 6, 2016 | Business Transformation, Emotional Intelligence in Business, Leadership Communication
“There is more hunger for love and appreciation in this world than for bread.” Â –Â Mother Teresa Appreciation is the bread of life. Â It’s the sustenance that creates growth, humanity, connection and joy. Â Appreciation creates emotional safety... by Mary Pat Knight | Mar 3, 2015 | Business Transformation, Emotional Intelligence in Business, Employee Development, get clients, grow business, Leaders Inspired, Leadership Communication, Personal Accountability
Here’s a good one from the client question vault: How do you react to an individual who won’t accept or receive your feedback? There is nothing more frustrating than a person who greets your well-intended feedback with defensiveness, rebuff or denial. True feedback,... by Mary Pat Knight | Dec 31, 2014 | Business Transformation, Emotional Intelligence in Business, Personal Accountability
Leaders make promises.  The great leaders do what it takes to keep those promises. This is never truer than when making promises to yourself. This is the time of year for “resolutions”, a word that seems stern and righteous. Resolution sounds like something outside...