by Mary Pat Knight | May 23, 2018 | Business Transformation, Personal Accountability, Uncategorized
Until very recently, the business world has considered emotion to be something to be left outside of work. Unless you were trying to pluck someone’s heartstrings to accomplish a business goal (think marketers and sales professionals trying to hit a pain point or... by Mary Pat Knight | Apr 9, 2018 | Business Transformation, Emotional Intelligence in Business, Leadership Communication, Personal Accountability, Uncategorized
We have stopped listening. It’s apparent everywhere you turn. The media screams, the White House screams, the streets scream, and – in your face all the time – social media screams. The greatest gift given to another is to listen. You create connection and meaning.... by Mary Pat Knight | Mar 8, 2018 | Business Transformation, Emotional Intelligence in Business, Ezine, Leadership Communication
While guesting with the fabulous Frankie Picasso on her Mission Unstoppable Podcast recently, we got to talking about what kind of behavior impacts engagement. She reminded me of the Platinum Rule. Now, you might be thinking…I know about the Golden Rule (Do unto... by Mary Pat Knight | Dec 19, 2017 | Business Transformation, Emotional Intelligence in Business, Ezine, Leaders Inspired, Personal Accountability
I liked Who Wants to Be a Millionaire. It was exciting, surprising and nerve-wracking to witness who would roll the dice, what they knew and when they needed help. One of my favorite concepts was the “lifeline”. When stuck, the player could cast a lifeline... by Mary Pat Knight | Oct 9, 2017 | Business Transformation, Emotional Intelligence in Business, Ezine, Monthly Ezine, Personal Accountability, Uncategorized
While moving into a new office recently, I stumbled upon four boxes of unused staples that were more than 30 years old. Flash back to my first business. I certainly knew my craft, but I hardly knew how to manage a business, yet alone how to manage a team. The...
